Unity is the foundation upon which the world’s most powerful digital content is created.
Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content.
Working knowledge of digital video and audio technologies Hands-on experience with firewalls like Palo Alto Networks, Fortinet, or Cisco Industry experience in Games, Media & Entertainment, or Architecture Engineering and Construction Strong initiative and personal motivation to independently demonstrate value while working for growing team Windows, MacOS, and Linux administration experienceĬomfort with supporting and troubleshooting complex enterprise networking environments Hands on experience with Active Directory, SSO, and SAML Understanding of networking technologies (e.g., NAT, DMZ, UDP & TCP, VPN, firewalls, etc.) Collect lessons learned in the form of Knowledge Base documentation and self-service capabilitiesĬonsolidate customer feedback and feature requests from customers and communicate them to our Product teamĭemonstrated experience in as a CS Engineer, Onboarding Engineer, Professional Services, or similar customer-facing technical roles.Įxcellent communication skills and the ability to understand and explain technical concepts to non-technical people. Work closely with support team as needed to ensure customer experience is positive. Provide an excellent onboarding experience and handle customer adoption challenges Partner with the Customer Success Manager and Solution Architects to ensure a smooth transition from pre-sales. This is a real opportunity to accelerate your career!īecome the foremost authority on all things Parsec, learning our software inside and out, and mastering an understanding of its extensive range of usesīe the technical lead for onboarding our customers from our first kickoff call until Parsec is fully launched coordinate and support technical implementation tasks for new customers You’ll have the opportunity to work directly with some of the most exciting companies in the world as they use Parsec for day-to-day game development, creating content, user research, broadcasts, and more – The people crafting your favorite movies, television shows, games, and buildings. You will be driving customer facing technical onboarding, mitigating renewal risks, and providing technical enablement and guidance. Parsec is looking to add another Customer Success Engineer to our team on the west coast to ensure that every Parsec customer is set up to succeed. We’re growing so that we can help leaders in gaming, entertainment, engineering, and architecture build the things we love, whether they’re in the office or working from home! Parsec is a wholly-owned subsidiary of Unity. Parsec creates ultra-low latency, high-performance remote desktop technology that empowers creative professionals to work from anywhere, businesses to embrace flexible workplaces, and individuals to play together from anywhere.
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